GeneralCornerstone Discussion

Does Brigit have a physical office

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Yes. Brigit has a physical headquarters in New York, New York .

The Address

Brigit Corporate Headquarters:

36 West 20th Street

Floor 11

New York, NY 10011

United States 

The office is located in the Flatiron District, close to restaurants and walkable to all the main subway lines .

Why a Physical Address Matters

A physical address is important for several reasons:

  • It tells you where to send legal documents if there is a dispute
  • It gives you a location to direct complaints
  • It shows the company is subject to US laws and jurisdiction
  • It provides accountability — someone is physically there

Brigit scores well on this measure. The company is transparent about its headquarters location.

The Phone Call Test (To Verify Legitimacy)

If you want to verify that any company is legitimate, try this simple test:

  • Step 1: Find the customer service number within the company's app or website.
  • Step 2: Call and ask: "Can you provide me with your physical headquarters address?"
  • Step 3: A legitimate company will give you the address. A scam operation will make excuses or refuse.
  • Step 4: Then ask: "Can I visit your office to discuss my account in person?"
  • Step 5: A legitimate financial services company may say "no" for security reasons, but they should still have an answer. A scam will dodge the question entirely.

The Maps Test

  • Step 1: Take the address provided and paste it into Google Maps.
  • Step 2: Does it show a real office building? Or an empty lot? Or a residential house?
  • Step 3: Look for street view images. Does it look like a legitimate workplace?

For Brigit's address (36 West 20th Street, New York, NY), Google Maps shows a commercial building in Manhattan. This is consistent with a legitimate office.

A Warning About Fake Addresses

Many predatory loan apps use fake addresses or PO boxes to appear legitimate. Common tricks include:

  • Trick 1: Listing a UPS Store mailbox as a "suite" number
  • Trick 2: Providing an address that belongs to a different, legitimate business
  • Trick 3: Using an out-of-country address to avoid US jurisdiction
  • Trick 4: Listing no address at all

Brigit does not appear to use any of these tactics.

Step-by-Step Action

  • Step 1: If you are concerned about any company's legitimacy, always verify their physical address.
  • Step 2: Use Google Maps to confirm the address is real.
  • Step 3: Call the company and ask to speak to someone. See if anyone answers.
  • Step 4: If you cannot find a real address or the phone number does not work, DO NOT BORROW FROM THEM.


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