Everything about Aella is crab they will ask you to link your card so they can disburse loan but after linking your card they will debit you , the loan you will not see it will still say loan pending link your card over and over again . They also made provision for profile update but it doesn't work. What rubbish app. All they know is to debit .

• 2/15/2023

Experiencing has been great..... Using the app like normal bank savings transaction app... Keep it up AELLA...... Just my current experience so far has not been fair on loan requesting........ But still using the app for other transactions

• 2/9/2023

This app is so annoying 😡😡 My reacquired form has been filled and accepted, but am trying to log in, they are telling me that the email or password is incorrect, but that same email was the one I used to open it I don't know why are doing like this I should have given them 5 start but due to this issue, they only owe me 1 star because the app is very poor 😡😡

• 2/9/2023

I love this app but right now it's getting annoying. I made a transfer of 104k and was failed, yet my money is not returned back to my Aella account. I don't know what these people are trying to do with my money

• 2/6/2023

Wow!! I love this Aella app. I've been trying to have this app since last year. I'm so happy to have it now, even though they offered me just a little amount for now. I really give you 5stars!

• 2/5/2023

i tried sending money to another bank account,but it didn't work it's just showing me my wallet has been deactivated, I don't understand how,and Aella has no customer care to attend to me, They are frustrating me, I can't send money or do anything anymore,each time I try it shows me wallet deactivated.Aella release my account,my money are in aella app, release my money,Allow me to send money or activate my wallet😭,i wish i can rate this 0 star

• 2/4/2023

This app was a great one interms of performance before now,but since the last update,the app has become failure,eligibility test running will never finish,when applying for loan,the process stopped at eligibility test running,it wont proceed from there

• 2/1/2023

The experience has been awesome. However if you default, it will take some time to build your credit back. However, if you keep paying on time, your credit amount and time due for payment will increase. The app functionality is in question now as it is no longer as reliable when performing transactions. I suggest they look into this asap

• 2/1/2023

The app is really great and is the best among others it was functioning very well before until this last update that messed up the whole things, after I paid the loan i suppose to pay for 3month in full once and have also been a loyal customer eversince i started using the app but you'll have to enter your email and password everytime you open the app even though you set up biometrics the app still misbehaving and the worst part of it is that the check eligibility keep running foreve

• 1/30/2023

I was asked to link my bank card, I did linked my card and I was debited successfully... but the card still won't link... anytime I go to check my cards it's empty... I've been debited over 3 times.. with visa card and Master card at that..

• 1/29/2023

Used to be awesome but the latest update has messed up the app. You have to enter your email and password every single time you open the app unless you set up biometrics The worst part is that you're stuck on verification indefinitely when you try to get a loan.

• 1/28/2023

Use to be quite good and loans obtained within mins until recent update again! Now, one has to enter details every single time just to log in and allow same permissions everytime! Frustrating! Then the checking eligibility process takes forever and then it declines! Please fix! It wasn't broken! Now it is!!!

• 1/26/2023

If I should rate them, I will give you just one star because I was never granted any loan after given you my details. I tried to get access to your loan several times.

• 1/25/2023

My experience with the app so far is not palatable,I transferred money to 2 different people in 1 day 14,000,14,780 & 5000 to another for the past 4days.the receiver didn't get it & I have been debited.ever since then I have been sending mails to Aella.they keep on telling me we are working on it.what a bad app

• 1/23/2023

This app is not good by the experience I have as a person,if is possible to be using your app just for transfer and receiving of money I will be using it but as for loan is nothing to write home about, the much they can offer is just 3k after about 4 times of taking and paying before due date

• 1/22/2023

Updated!!! "I have to read the terms and conditions, and setup process like location settings each time I open the App,,, before signing into the Portal,, it basically forgets to cache my personal info and just automate my sing in faster" ........ OLDER SUBMISSION Why am I not able to login after updating the app? Everything was fine until I updated!!!! Please help

• 1/21/2023

The best so far. Easy to access. Prompt response and faster. Aellacredit gives no stress at all. There interest is moderate and loan term is superb. It gives borrower enough time to get the money and pay at due time. They have good approach towards customers. Aellacredit as a financial institution, is not difficult to use. Easily accessible, fast disbursement, registration is made easy. Their app do not delay. It's very fast and it gives a clear explanation when you are not clear of some issues

• 1/19/2023

I made a transfer to my Aella account since yesterday, they refused to credit the account. I have chatted with their agents yet they did nothing. They shouldn't just ask me for any extra charges on the loan I intended to pay with the money. And the app wasn't like this before. But since the app was upgraded, it has been misbehaving. You'd better fix this ASAP

• 1/19/2023

Very useless app. they keep taking my airtime just to validate my BVN number yet, I will input the code they send to me and they get mind to tell me incorrect. Stupidity dey worry una. Nonsense

• 1/19/2023

t's very disappointing that the money in my account disappeared without a trace. And the customer service is horrendous. I've requested my account statement and there was a whole day's record missing along with my money. For now I'm giving this app a 1, only because I can't actually give a zero. Until this issue is rectified I'd advise everyone to be cautious with this app. It's been days now yet there's been no improvement, my money is still missing and they people don't just care

• 1/13/2023

This app is more of a thief and a fraud than a financial solution. I made two transactions with my card since the 30th of December 2022 and the transactions were unsuccessful, I was later debited twice and till date over 10 days ago no reversal has been made. Their customer service keeps been nonchalant. I have met a legal representative to help me get my money. Aella is a fraud don't fall for their tricks. #saynotothefraudaella

• 1/7/2023

My love for his app grows by the day. Their speed when you transfer or receive money is awesome. No unnecessary deductions from your account. Plus they give little interest on you savings. Can be used for data, airtime cable subscription etc. 👍 to the developers

• 12/29/2022

My account suddenly started showing "Account Deactivated". Still, I can add money to my account, but can not withdraw or transfer it. I'm pained.

• 12/28/2022

This app is one of the best, their loan term is exceptional, they give you up to 1 month to pay back with little interest, not minding if the loan collected is 2000, but the problem I'm having is that for the past 4 to 6 or more I have been with them, they haven't given me higher loan even though I pay back 2weeks before the given date

• 12/27/2022